Zoho CRM is a cloud-based customer relationship management platform designed to streamline sales, marketing, and customer support processes. It offers a comprehensive suite of features, including sales automation, multichannel communication, advanced analytics, and AI-powered assistance through Zia .

Users appreciate Zoho CRM's affordability and its extensive integration capabilities with both native Zoho applications and third-party tools like Google Workspace and Microsoft Office 365 . The platform's customization options and workflow automation are also highlighted as valuable features .

However, some users have noted drawbacks, such as a less intuitive user interface and challenges with customer support responsiveness . Mobile app limitations and issues with certain features like the quoting system have also been reported .

Overall, Zoho CRM is favored by small to midsize businesses seeking a cost-effective and feature-rich CRM solution. Its strengths lie in its extensive functionality and integration options, though potential users should be aware of the noted usability and support concerns.

‍

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

1. Item 1
2. Item 2
3. Item 3

Unordered list

• Item A
• Item B
• Item C

Text link

Bold text

Emphasis

^Superscript

_Subscript